I didn't even have to reset the smart hub. Supported internet browsers and operating systems, Troubleshooting problems on a computer or laptop. What kind of device is it? Why am I seeing an error message when I try to play BBC audio and video? A forum where Apple customers help each other with their products. JavaScript is disabled. Where can I find system information for my connected TV or games console? Powered by Xenforo, Hosted by Nimbus Hosting, Original design Critical Media Ltd. 09:04 AM Why is BBC iPlayer failing to load on my connected TV? Following the steps provided above will allow you to easily fix this BBC error and remove any disturbance. How do I use Chromecast with BBC iPlayer? You are not the only one - I have the same problem with my UE55MU6500. The alternative is to sell two Samsung TVs and switch brand, based on the BBC iPlayer site's list of compatible TVs. Your email address will not be published. Confirm the update installation and allow the process to begin automatically. BBC iPlayer not working We hope this fix guide has helped you get back to binge watching your favourite programs. Why is My Vodafone SMS not Working on Mobile? 7 days ago. You must also update the firmware on your Smart TV by following the steps outlined below. For 2+ months now I've been unable to load programmes in BBC iPlayer app on my new Samsung UE49MU7070 TV, 2017 model. I have had two calls logged but been out when they called back. Firmware updates normally are automatically sent to your device waiting for your installation, the easiest way to check on a television is to select the menu button on your controller. You must log off and on again through the device settings to use a wireless connection. provided; every potential issue may involve several factors not detailed in the conversations in. 02:35 PM Solved: BBC iPlayer Not Loading Error 02001 - Page 11 It is an MU6105, great TV. Bought a Firestick. Hi all, I've created an account to try and help you with what worked for me as I've not seen this fix on here yet. Installed it via USB and BBC iplayer is now working! UE55MU8000 - BBC iPlayer won't load (error 02001 The code 02001 appears top right. Same with our XBox One, a few minutes of perfect playback then 'oops, something went wrong'. Detail the steps to reproduce the problem or fault. If you are on version 1210, then you need version 1230 from Samsung. apparently harder to get to work on non-windows devices. The easiest way Ive found to solve this problem is to open another app, such as YouTube or Netflix. 06:20 PM Consider performing a modem/router reset as well. Welcome to the Digital Spy forums. it is hard to spot. You must reset your Internet connection settings to resolve this issue. Connected TV Download the new firmware. BBC iPlayer not working on smart TV? Heres how to fix it
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