Once you have identified the issue, you can begin troubleshooting the issue with the following steps: Disable the Cofense Reporter for Outlook add-in and re-enable it. Highlights will include: 1. Option 2: Start (or re-start) the Outlook application on your computer. With Cofense Reporter, they can report suspicious emails and notify security teams in real time with just one click so you can respond to and stop phishing attacks faster. If you feel that you have new e-mails that are not showing up in Outlook, you have a few options: Option 1: Set up Outlook to check for new messages more often. For us this issue is caused by Forcepoint One v 19.03.823 - as soon as we uninstall this and revert to a previous version the outlook add-ins stop crashing. Has anyone experienced any issues with the PhishMe/Cofense Reporter Button not functioning properly in Outlook (Windows) ? If you don't see the Add-in Page, go to the Settings > Integrated apps > Add-ins link on the top of the Integrated apps page. Defend your organization with a complete email security solution designed to identify, protect, detect & respond to threats. Click "OK" in the report phishing window to submit the -mail Outlook add-in doesn't work correctly. Open the message that you would like to report. Cons. Please carefully follow the instructions below. In what conditions, the users get Open Outlook, and go to the File tab. Top 8 Common Outlook Errors and Solutions - Remo Software Cofense reserves the right to alter the job description at any time without notice. Close Outlook, wait for 5 seconds, then start it again. Close Outlook, wait for 5 seconds, then start it again. Now the Repair Account window will Under Account Information, click the Account Settings option. How to Disable an Outlook Error Report | Small Business - Chron No Opinion of CEO. 2. Besides installing powerful anti-virus software, having an anti-phishing solution creates the last line of defence against hackers and malware. Check out our resource library of solution content, whitepapers, videos and more. Add a button to report phishing emails in Outlook Select Message surface to open the Message surface settings. Cofense Triage Reviews & Ratings 2023 - TrustRadius
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