Order Now Our Best Order food online from Sambuca Metro Centre! mix of over attentive and hap- hazard! Great location in the Pavillion in Heaton Park too. We ordered drinks , 2 without ice and 1 with ice. Had a lovely, lovely night with teacher friends, celebrating the start of half term. We got the round table with a fab nighttime view and atmosphere. - waited ages to order after asking multiple times . I actually had to point out to the waitress that there were 3 of us. We chose from the 3 course menu for 7.95 - sounds like a bargain but be sure to check your receipt, as we were overcharged for drinks (which were overpriced to start with). Taken to a table and when I sat down I noticed the table was extremely wobbly, 3 napkins couldnt balance it, chair leg was broken and kept buckling, had to change my chair. Ice cream was barely half a scoop, I would be embarrassed serving it! Had fab food as always. Our philosophy is shared with all who walk into our restaurants. , eventually one of the waitresses spotted us and said 'I'm just checking your desserts" . Starters weren't great either, very small portion sizes. Back to the table I went, confidently smiling at my children, in the knowledge that momma had solved the issue. Hello, Are you sure you want to delete this question? i understand that it is a difficult situation working in hospitality myself yet it isnt fair to make a group wait an entire hour. This was washed down with a bottle of wine that was reasonably priced. What do they have on the sunday lunch menu? 7 for prawns and there was hardly anything on her plate and no sauce. Entertain. We would have been better off had it not. How a pizza can be so thin and yet raw is a scientific marvel. It shouldnt have mattered, they should both have been willing to help and get the drinks that had been ordered and forgotten. Our second bill came out and was around 30 so we questioned this only to be spoken to extremely rudely by the manager who said the waitress had made a mistake not him (the waitress was being shouted at by him to go back inside numerous times) so it was for us to pay. Sambuca Quayside in Newcastle upon Tyne is a vibrant Italian establishment that offers beautiful food at great prices. Then the drinks, we all got a 'half of coke' that came out in whiskey glasses, definitely not half at a cost of 1.50, then my mams lager and lime half pint glass but not full and mostly filled with lime. Great Service and great experience. Are you sure you want to delete this answer? The staff I appreciate they are very young but need training in hospitality however the two older staff ie the taller long haired lady and the guy behind the bar taking payments absolutely couldnt crack asmile if they tried I assume one to be in charge I dont for the life of me understand why people go here to eat We sat and sat and I got up and asked a waitress for cutlery. We visited this restaurant on 30.04.23 for a Sunday Roast and thought the food was very good for a Sunday lunch,we have eaten at this restaurant quite a few times during the week but never for Sunday dinner we got two courses each, for our starters we had a minestrones soup and potatoes skins,for our main meals we ordered a roast chicken dinner and a roast belly pork dinner,we both said that it was ten out of ten everything was cooked absolutely perfect and the Lemon cheesecake and profiteroles were delicious too this is another restaurant that is great value for money well done to all the staff there thank you . View Google Maps they even made a cake in advance for him on request and sang to him when it was brought out. We ordered drinks , 2 without ice and 1 with ice. We weren't offered any compensation for our experience, one staff asked if we wanted to see the desert menu when complaining about the portion size, but didn't offer it as a form of compensation.
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