Teamwork involving a variety of people with different skills and knowledge will bring more effective and sustainable results. So, thats some of the advantages that the larger chains have is that they make these investments in these systems, and then theyre able to scale these systems. I didnt give them what they needed to be successful in their jobs. I mean, it took me 10 years to create a policy and procedures manual, and it still wasnt very good. A lot of money went in there very early. And so, with ours, unfortunately, weve made a little bit of work for ourselves. And if they get excited about it, and they want to be part of it, then youve got a lot of it figured out. What are some things that people can do? Im excited about it. And its really not an option. I always had For years, I had an adversarial relationship with my employees. I mean, if youre not investing in video equipment, youre taking a major risk from a customer standpoint, but also from an employee standpoint. Theres a place there, you can send me your name and number and your email, we can connect, or if you want to set up a 30 minute call just to visit a little bit about what youre going through, you can do that on the website as well, and Id love to chat with you. Like? Rs. In stakeholder engagement, the stakeholders have the opportunity to influence the decision making. David, welcome. And we built our You know, we started back in 2003 looking for car wash sites, and we actually didnt get our first car wash operational until 2006. And Ive got a lot of things I can learn and those skills that Im learning are going to translate into me becoming an assistant site manager, a site manager, or even if I dont stay in the industry, Ive got some really good customer service skills, or Ive got some really good mechanical skills. And so, yeah, I got in in the early 2000s. I would get super frustrated with them. For other, less engaged stakeholders, printed leaflets or other methods for providing information could be considered. Key stakeholders are those who have significant influence or will experience significant impact. Cross-disciplinary engagement is about teamwork, where individuals bring different skills to the table and see issues from different perspectives. The planning and implementation stages of community WASH projects needs effective communication with stakeholders so that their knowledge and resources can be included. Community and stakeholder consultations are crucial for the success of any new scheme. And thats an example of a great work culture, right? These could be local community representatives, municipal sector offices (for example, water resources, health and education) and development partners including donors, non-governmental organisations (NGOs), community-based organisations (CBOs) and private sector groups. Im here today with David Begin. Mapping the levels of interest of different stakeholders in relation to their interest or power can be done using the diagram shown in Figure 4.5. And so, online tools, I think, is a big, big part of that. The emphasis on meeting shareholder, or owner, expectations for high profit has been . Imagine you are working on a project to build a new public latrine block at a market place. So anyway, thats another thing that is kind of fun to mix it up a little bit. And if you dont, theyre going to tune you out. I had some other partners that were going to be involved, but like most partnerships, you know, there was misunderstandings on who was going to do what and when, but I sort of decided after two years after building the second one, I said, I can no longer be in the software business. opening the planning process to the public, making it more transparent and equitable, allowing stakeholders to participate in budget setting, ensuring the needs of the whole community are considered, so making projects more effective.
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