My Honest ThredUp Reviews (Buying + Selling) | ClothedUp That's a rather high free-shipping threshold, compared to other clothing retailers. Our inventory is constantly changing because we receive items from our customers closets. For any Madewell-related customer service questions, please visit madewell.com. I would love my refund but more I would like to see this company shut down for fraud. If the estimated delivery time frame for your package has passed, please contact pop-support@thredup.com with your order number, and well be happy to track your package. I shipped a whole bunch of clothing in a pristine Givenchy tote bag, and the tote bag was never listed for sale. Chanel Silva Free shipping with this Thredup coupon code, Up to 50% off your order with this Thredup promo code. ThredUP will deduct $8.99 from your refund as a fee for the shipping label. We ask that you please take the following steps before we investigate further: Check with your neighbors, roommates, property manager, or front office Search around your porch or property in case the package was placed in a secure and hidden location Confirm with your delivery provider to see if the package was heldIf you don't receive your order within 14 days, please reach out to madewellforever@thredup.com. Youll receive an email confirmation once your kit is activated. By making it easy to buy and sell secondhand, thredUP has become one of the worlds largest resale platforms for womens and kids apparel, shoes, and accessories. Yes. Can I return items at thredUP? How can I get a Clean Out Kit or a digital label? Thank you for following up with us. Seeing as that's not what they do, never shopping with them again hurts them more than me. Desired outcome: Having sold my fair share of clothes on ThredUp, I would not recommend it. Reach out to us atverabradley@thredUP.com. Please reach out to nationltd@thredup.com with your order number to request a cancellation. While thredUP has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. 94 If your order is arriving in multiple shipments, you may have different return windows. We will keep you updated every step of the way via email. they closed over the holidays and I couldn't start a return--now they won't let me return my order. If the estimated delivery time frame for your package has passed, please contact nationltd@thredup.com with your order number, and well be happy to track your package. Have limited signs of wear, including pilling, fading and shrinkage. Reach out to us at athleta@thredup.com. We list new items every hour, so check the site often to find your perfect match! International Shipping Options. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. If your order is arriving in multiple shipments, you may have different return windows.
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