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Another reason to face this message is the restaurants current condition. That way, DoorDash can send you specific supplies to complete DoorDash deliveries. All of the restaurants on Doordash can set their own distance limit, so some have a wider range while others have a much shorter one. But today you try to get dinner, and the app says too far.. Were proud of the role DoorDash plays in helping restaurants connect with new customers and generate additional revenue, and remain committed to demonstrating the value of the DoorDash platform and the variety of options available to support the merchant community, it said in a statement. Global Business and Financial News, Stock Quotes, and Market Data and Analysis. We want to hear from you. DoorDash operates in a model similar to Uber Eats. For more information, please see our Every restaurant on Doordash gets to set its own radius to deliver to, so your address might be outside of that range. But it has led toconfusion forsome restaurants thatdidnt know they were listed and may not even be set up for delivery or takeout. If this happens, either the restaurant has a shorter radius, or it has recently changed the radius to be shorter. I think it's ridiculous that DoorDash hides tips for orders. Try going onto the website to place your order after you confirm youre within the delivery radius. In information sent to NPR, DoorDash called the strikers "a vocal minority," but said the company was monitoring boycott conditions. Answer (1 of 2): There are limits to how far is too far to deliver freshly made food - so there is a maximum zone / perimeter Within this zone UberEat's needs to utilise the capacity of drivers available so in busy times times where there are more orders coming than drivers available UberEat's . When you say "head immediately to the restaurant" there's an implication that the food will be ready. A Division of NBCUniversal. How To Change Starting Point On DoorDash? Here Youll Find My Favorite Kitchen Equipment. I'm a Dasher I'm a Merchant. It can depend on the restaurant, but the app restricts delivery to a standard radius. Lonas Lil Eats, an Asian-fusion restaurant in St. Louis that has been screwed over this way, has filed a lawsuit against DoorDash. How Do You Send a Meal to Someone Far Away? Workers across the country went on strike on July 31 to demand higher pay and tip transparency. Finally, safety concerns can also provoke DoorDash to deny the order with the message too far. If it is a heavy downpour, it can be difficult for DoorDash drivers to handle the delivery, although it remains within the restaurants delivery radius (< 5 miles). Another reason youll see the too far message is because theres a temporary app glitch. According to information provided to NPR by DoorDash, Dasher base pay is calculated based on the estimated time, distance and desirability of an order, Right now, Dashers can expect to earn a base pay between $2 to $10+, according to DoorDash's website. For orders that contain larger tips, the app shows an estimated amount rather than the full tip amount, which according to information sent to NPR from DoorDash, the company does due to the number of drivers who would repeatedly decline deliveries if they didn't have high tip amounts.