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8.2. These tickets are non-refundable but you can change your ticket before the scheduled departure of your original train (it is subject to availability). We paid $912.00 USD for our (4) tickets. Any group bookings made directly with a property usually have their own hotel cancellation policy which may or may not affect your decision to book with them. By now, you likely know you need to read the terms and conditions before you book anything. It is per person per leg of the journey. 75% of the cost of the affected leg as a Eurostar e-voucher. Click here to learn everything you need to know about buying trip cancellation insurance, including covered reasons for canceling a trip. 25% of the cost of the affected leg as a cash refund. Receive up to 100% of your money back (minus any deductibles) if you have to cancel your trip for a covered reason, including COVID-19. We have to cancel our trip to London and Paris due to the Coronavirus pandemic. Hotel: If you dont show up at your hotel or you arrive late, the accommodation providers no show/late arrivals policy will apply. Photo: Sergei Prokhorov/Shutterstock.com. Approved Contributors control their own work and post freely to our site. Terms and Conditions for Hotel Bookings | Eurostar Please wait at least 24 hours before making a claim - this will give our systems time to process . These tickets are non-refundable but you can change your ticket before the scheduled departure of your original train (it is subject to availability). As mentioned, every hotel chain has their own hotel cancellation policy so you need to read up on them. Can I cancel my hotel booking? - Eurostar Help Centre You can also contact us via email, you will find our departments' contact details here. If an Event Outside Our Control takes place that affects the performance of our obligations under your contract with us: we will contact you as soon as reasonably possible using the contact details you provided at the time of booking; and. 2. Now I enjoy learning languages and other countrys cultures. Would we be entitled to claim back a refund on both the outward London to Brussels journey (Aug 8th), and the return Brussels to London journey (Aug 17th). If you reschedule your ticket seven days before the departure date, then you dont need to pay exchange fees. Although my travel plans are usually set, I want to make sure that the rooms Im booking are flexible in case I change my mind. If you do need to cancel your hotel reservation, your points used would be refunded to you. Both early check-in and late check-out requests are subject to availability and have a supplement. Hotel and Vacation Rental Cancellation Policies - NerdWallet Claims against us for compensation are excluded or limited in accordance with and/or in an identical manner to: the terms and conditions of the Accommodation Providers for your. If the new fare, however, is less expensive, unfortunately, Eurostar cant refund the difference. What to cover in your policy. They are also provided in online, email, written and faxed confirmations. Cancellation policies vary based on your reservation and/or rate. I notice from your website, that should the Eurostar train get cancelled, for whatever reason, we would be entitled to claim a refund. Its also important to note that if youre using a credit card with travel insurance, youll need to charge part (or even all) of your hotel stay to your credit card for your travel insurance to be valid.