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If you haven't received your SMS after 24 hrs, please contact the Ticketek Call Centre on 132 849. How do I purchase a Ticketek Gift Voucher? At the box office, we accept cash, AMC Gift Cards or the following credit cards: Visa, MasterCard, American Express and Discover. Yes, the full transactional pipeline is contained within the mobile site, so you can purchase tickets to any event through the mobile site. How do I save my credit or debit card details? Click on the Event Title link or the BUY NOW button to see more information about the event which interests you, Keep your "preferences" up to date so we only send you information about the events important to you, Be the first to know about the latest events by, To find out more information about one of the hundreds of venues ticketed by Ticketek, select, Click on your chosen State to view the venues in that region. How long are my friends seats placed on hold? Online orders can be paid with Visa, MasterCard, American Express and Discover. The credit card pre-fill feature allows you to save time and securely save the details of a credit or debit card to your My Ticketek account to make purchasing tickets even faster. What do "Unable to obtain the tickets you requested" and "Allocation Exhausted" mean? Have more questions about Ticketek Gift Vouchers? Change My Location This ensures that the group remains together when purchasing seats by avoiding the following scenario: No, Ticketek will not retain your personal information unless you have already signed up as a My Ticketek member. What's the age break for child/senior and are discounts - Fandango If you have special seating requirements such as wheelchair access, hearing difficulties or you require companion seating please contact us on 0800 686 677. We do not send tickets to PO Boxes or business addresses. There are several ways to find one of the many events on the Ticketek website: Please refer to the relevant section of the Ticketek Website Terms of Use. I am having trouble logging in and cannot retrieve my password using the forgotten password facility? Please read the "What If My Tickets Are Lost or Stolen" and "What if my tickets do not arrive" questions in the Top FAQs section. If you arrive late, you may not be admitted until a suitable break in the event. These tickets exclude opening night fan events, double features, marathon events, alternative content and special theatrical presentations. When tickets are no longer available the event will be displayed as Allocation Exhausted.". Phone: 1300 11 10 11 (Mon to Fri 9am-5pm) you have requested 4 tickets yet there are no more than 3 seats next to each other in the venue, or all the tickets that were available have been selected by customers ahead of you and they are in the process of completing their transaction. You now have the option to have your sign in details remembered for your next visit. When a My Ticketek customer places seats on hold, the Ticketek website will clearly identify how long their seats will be held for. However, if you chose ezyTicket, this will be attached to your confirmation email in PDF format. How does Ticketek remember my preferences when I return? Ticketek Gift Vouchers can also be redeemed in person at a Ticketek Agency. What happens if my phone is out of battery or my network coverage is low when I get to the venue? Full Ticketek Refundable terms and conditions of sale can be viewed here. Can I use a device larger than a mobile phone (e.g. This fee helps to ensure you can purchase tickets conveniently online before they sell out, to select your ideal seats where applicable, to order Food & Beverage in advance, and to skip lines at the theatre.