Hi Elishia Miller, we appreciate your honest review. Property Management Service - Fort Myers, FL. However, that is where the good stops. Great customer service, fast response times for an out of state company, easy application submission, and overall great experience! However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Great company to work with !!! Great Jones has told us a few weeks ago that a second check for the remaining amount had been issued but we have not received it or been giving confirmation of it being sent. We have submitted umpteen maintenance request for quality checks of water, as well as plumbing along with repair to our front door locks after ensuring Hurricane *** in SW Florida. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like to have a better understanding about your experience. Unfortunately, based on the information provided, we are having difficulty locating you in our system. Throughout the vacancy they were slow to communicate, unhelpful and not proactive in their approach. It's not even that they're incompetent, they just don't care. We would like to have a better understanding about your experience, please reach out to us at support@greatjones.co so that we can do our best to resolve this with you. I don't know if Great Jones is in this. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. SO TERRIBLE DO NOT RENT FROM THEM!!! Find out how we combat fake reviews. If you do not meet the financial requirements of the landlord, you may be required to have a lease guarantor. I should not have gone this far with them because in the beginning of the process they increase the price of the monthly rent in the middle of us completing our application. Complaints for Great Jones Florida, LLC - Better Business Bureau Financial Guidelines Most landlords require that you make 40 times the amount of monthly rent. I have had 3 pipes break, which they did fix. The best thing that can happen to landlords in the area is if this company goes out of business after receiving enough bad reviews. We see that there were some scheduling issues for your last appointment, but now that ******* has been informed of your availability, they are working with the vendor to set an appointment time.
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