tried using the Microsoft Surface Data Eraserto wipe and rebuild the partitions first? I tried the downloaded Surface_Data_Eraser_v3.7.137.0.msi file from the MS downloads page and installed it on 3 different windows computers. Bonus Flashback: April 28, 1998: Spacelab astronauts wake up to "Take a Chance on Me" by Abba (Read more Last Spark of the month. also need to make sure that you've turned off secure boot for the Surface Pro 4 or it will never boot from a third party bootable USB or .ISO image. Select Continue. Press and hold the Volume Down button. Select Yes to continue erasing data on the Surface device. To resolve this issue, follow these steps: Download version 3.2.43 or a later version of the Surface Data Eraser tool. copy the folder "usbimage.zip" to desktop Storage spaces drives are virtual, so they are listed after physical drives. You can't even buy a 4GB USB drive anymore, the minimum now is 16GB from a Best Buy retail store. @Syson032 and @masterddon, I created a new version 3.48.139.0 iso file suitable for x64 (for 2021+ devices only) and I uploaded it to Onedrive storage and Google Drive storage. Last Updated on September 28, 2020 by admin 1 Comment. V nzor. I've tried 3 different USB thumb drives with the same outcome. [!TIP] I wish the Failure would tell you what the hell it failed for. Press any key to shutdown device now . FAQ: Protecting your data if you send your Surface in for service Prepare a Surface device to be sent for repair. Your email address will not be published. Choose x64 (for 2021+ devices only) for 2021 or newer devices, choose x64 for 2020 and older devices or ARM64 for Surface Pro X from the Architecture Selection page, as shown Figure-3. Will I be notified when my Surface has been through the wiping process? Upgradujte na Microsoft Edge, abyste mohli vyuvat nejnovj funkce, aktualizace zabezpeen a technickou podporu. Hello @jaxne we apologize for the inconvenience this has caused you. Shut down your Surface and wait about 10 seconds to be sure it is off. Reply NDLunchbox Additional comment actions You must accept the license terms to continue. The error message you received when you tried to reset the Surface using a recovery drive suggests that the device is unable to detect its disk drive. Press and hold the volume-up button on your Surface, and, at the same time, press and release the power button. I will try the surface data eraser tool and see if it helps. tomorrow morning I will upload to Google drive.
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